An upcoming NBFC is looking for Relationship Executive Gold Loan & Financial Services
Locations: Attingal | Kesavadasapuram | Shasthamangalam | Pettah, Thiruvananthapuram
Experience: Freshers & Experienced Candidates
Education: Graduate in any discipline
Role & Responsibilities
Handle walk-in customers and understand their financial requirements.
Generate current Gold Loan business through branch leads, referrals, customer follow-ups and local market activities.
Build and maintain strong relationships with existing customers and generate repeat/renewal business.
Assist customers with Gold Loan processing, documentation and related branch activities.
Follow up with customers for interest servicing, renewals and other requirements.
Cross-sell suitable products including Insurance, Gold Coins, CCD and other allied financial products.
Support branch-level sales, customer service and local marketing initiatives.
Maintain accurate customer records and required documentation.
Ensure adherence to company policies, KYC and operational procedures.
Work with the Branch Manager and team to achieve business and customer-service objectives.
Preferred Candidate Profile
Graduate in any discipline.
Freshers are welcome to apply.
Candidates with experience in Gold Loan, Banking, NBFC, Insurance, Sales or Customer Service will have an advantage.
Candidates looking to restart their career after a career break are encouraged to apply.
Positive communication and customer-handling skills.
Positive attitude, willingness to learn and a customer-focused approach.
Comfortable working with business targets.
Basic computer knowledge.
Malayalam communication skills will be an advantage.
Gold Loan or financial-services experience is not mandatory. Training will be provided to suitable candidates.
Perks and Benefits
Competitive salary with performance-based incentives.
Structured on-the-job training in Gold Loan and financial services.
Opportunity to learn Gold Loans, Insurance, Gold Coins, CCD and other financial products.
Growth opportunities opportunities based on performance and capability.
Exposure to branch banking, customer relationship management and business development.
Supportive team environment and professional work culture.