Key Responsibilities:
Handle inbound customer calls related to insurance products and services.
Assist customers with policy-related queries, claim status updates, and service requests.
Provide accurate information and ensure a high level of customer satisfaction.
Maintain records of customer interactions and update the system accordingly.
Coordinate with internal teams for query resolution and follow-up.

Required Skills & Experience:
Excellent verbal communication skills in Hindi and English.
Prior experience in the Insurance Industry is mandatory.
Experience in a Voice Process is mandatory.
Robust customer service and interpersonal skills.
Ability to handle customer queries professionally and efficiently.
Basic computer knowledge and familiarity with CRM systems.

Preferred Candidate Profile:
Customer-focused with good problem-solving abilities.
Ability to work in a quick-paced environment.
Robust listening and communication skills.
Immediate joiners will be preferred.

📌 Walk In Deputy Manager Hyderabad (India)
🏢 TATA AIG General Insurance Company
📍 India