Role & responsibilities
Manage the overall day-to-day operations of the hotel/restaurant.
Lead, supervise, and motivate all operational departments.
Ensure high standards of guest service and customer satisfaction.
Monitor food & beverage operations, service quality, and hygiene standards.
Manage staff scheduling, attendance, discipline, and performance.
Control operational costs and ensure efficient utilization of resources.
Monitor revenue, expenses, sales, and profitability.
Handle guest complaints and ensure timely resolution.
Coordinate with kitchen, service, housekeeping, front office, and other departments.
Ensure compliance with company SOPs, policies, and safety standards.
Conduct regular operational reviews and identify areas for improvement.
Support recruitment, training,



and development of employees.
Maintain robust vendor and supplier coordination.
Prepare and share operational reports with management.
Take responsibility for achieving business and operational targets.

Preferred candidate profile
HM (Hotel Management) qualified
Previous experience in reputed hotels/restaurants
Robust knowledge of hotel/restaurant operations
Excellent leadership and team-management skills
Valuable communication and guest-handling abilities

Perks and benefits
Food: Provided
Accommodation: Provided
Service Charge: Provided as per company policy

📌 General Manager Kasauli (India)
🏢 Ampre Food And Hospitality
📍 India