Role & responsibilities
Solid Communication & Customer Service Skills
Min graduation requirements must.
Valuable technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
Must possess excellent written and oral communication, listening, and comprehension skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain strong relationships.
Robust ability to manage multiple tasks and interactions while prioritizing requests and concerns.
Sound decision making.
Must be able to effectively adapt to accelerating changes.
📌 Application For Customer Service Voice Hiring Kolkata (India)
🏢 Capgemini
📍 India
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