Role & responsibilities
Provide desktop support for hardware, software, and user-related issues.
Robust experience with Active Directory (AD) user accounts, password resets, permissions, and troubleshooting.
Hands-on experience with Microsoft 365 (O365) and related applications.
Configure and troubleshoot Microsoft Outlook, including profiles, email setup, and connectivity issues.
Good knowledge of OST/PST files, including backup, recovery, and troubleshooting.
Experience working with ticketing tools and following ITSM processes.
Handle and prioritize tickets based on SLA and business impact.
Provide support to multiple users and troubleshoot issues remotely/in office.
Robust troubleshooting, communication, and customer-service skills.
Preferred candidate profile
📌 Desktop Support Engineer South Goa (India)
🏢 Team Computers
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.