Role & responsibilities
Follow up with customers for overdue payments through Filed Work.
Ensure timely recovery of outstanding dues, including EMI, penalties, and charges.
Maintain daily collection targets and provide regular updates to the reporting manager.
Visit customers as per allocated list for collection.
Maintain detailed records of interactions, commitments, and follow-ups.
Coordinate with internal teams
Ensure adherence to fair collection practices and RBI guidelines.
Submit timely reports on collections, field visits, and recovery status