Key Responsibilities:
Manage and maintain IT infrastructure, networks, servers, and end-user systems.
Configure and support LAN/WAN, Wi-Fi, VLANs, switches, routers, and firewall security.
Administer Active Directory, Windows Servers, VPNs, antivirus policies, and access controls.
Manage CCTV, NVR, NAS storage, data backup, and disaster recovery processes.
Provide technical troubleshooting and desktop support for hardware, software, and business applications.
Monitor network performance, system security, and ensure minimal downtime.
Coordinate with vendors for IT procurement, maintenance, and support services.
Maintain IT assets, user accounts, permissions, and system documentation.

Required Skills:
Networking (LAN/WAN, TCP/IP, VLAN, Wireless Networks)
Firewall & VPN Configuration
Active Directory & Windows Server Administration
CCTV, NVR & NAS Management
Data Backup & Recovery
IT Helpdesk & Technical Support
MS Office, Outlook, Tally, Remote Support Tools

Preferred Profile:
Solid problem-solving and troubleshooting skills.
Experience managing IT operations in retail.
Ability to handle IT infrastructure, security, and user support independently.

📌 Senior It Support Engineer/ It Infrastructure Immediate Joiner Mumbai
🏢 R S Diamonds
📍 Mumbai