Role & responsibilities

Drive CASA Current & Savings Account acquisition and deposit growth.
Achieve branch targets for CASA, liabilities, investments, insurance, cards and other banking products.
Acquire current customers and deepen relationships with existing customers.
Drive cross-selling and up-selling of bank products.
Manage and grow HNI/Affluent and key customer portfolios.
Build robust relationships with local market, corporates, traders and other customer segments.
Lead, motivate and monitor the performance of Branch Sales/RM/Service teams.
Ensure achievement of individual and branch-level business targets.
Monitor branch profitability, revenue and productivity.
Ensure excellent customer service and complaint resolution.
Ensure smooth day-to-day branch operations and adherence to KYC, AML, audit and regulatory compliance.
Monitor competitor activity and develop local market strategies for business growth.

📌 Branch Manager Mumbai
🏢 SKILLVENTORY
📍 Mumbai