Receive and assess emergency medical calls/alerts and collect essential incident and patient information.
Conduct preliminary triage and identify life-threatening and priority cases requiring immediate intervention.
Coordinate deployment of the nearest appropriate ambulance and monitor its response through the Command Centre/GPS system.
Maintain continuous communication with ambulance teams and field responders until patient handover.
Provide appropriate basic emergency medical guidance within the scope of EMT training and approved protocols.
Recognise and appropriately escalate major trauma, cardiac, respiratory, neurological and other time-critical emergencies.
Coordinate with designated hospitals for patient referral and emergency admission, wherever required.




Coordinate with NHAI personnel, police, highway patrol, toll plaza teams and other stakeholders during major incidents.
Maintain accurate incident, ambulance deployment, response-time, hospital referral and case-closure records.
Prepare shift-wise reports/MIS and ensure proper handover of pending or critical cases.
Immediately escalate mass-casualty incidents, critical cases, delayed response, hospital/ambulance constraints and other significant events.
Follow NHAI/HLL SOPs, emergency protocols, confidentiality requirements and quality standards.

📌 Nurse/emergency Medical Coordinator/emt Noida
🏢 Hindustan Latex Family Planning Promotion Trust (HLFPPT)
📍 Noida