The Call Center Operator serves as the first point of contact for patients and visitors inquiring about hospital services. You will handle appointment bookings, answer general queries, and direct emergency calls to the appropriate departments. The role requires excellent telephony etiquette and the ability to maintain a calm and professional demeanor during busy periods.
Familiarity with medical terminology and hospital operations is beneficial.Graduate in any discipline 1 to 3 years experience Hospital experience preferred Fluent in communication with valuable interpersonal skills