Roles:

- Client Engagement:
- Build and maintain robust relationships with SMB and Enterprise clients.
- Conduct in-depth needs assessments to identify pain points and opportunities.
- Understand clients business goals and objectives.
- Business Analysis:
- Analyze client business processes and identify areas for improvement.
- Map client processes to our CRM solutions capabilities.
- Conduct data analysis to identify trends and insights.
- Solution Consulting:
- Develop customized solution proposals tailored to client needs.
- Demonstrate the value proposition of our CRM tool.
- Provide guidance on best practices and industry trends.
- Project Management:
- Manage and oversee CRM implementation projects.
- Coordinate with internal teams (sales, engineering, customer support) to ensure seamless delivery.
- Monitor project timelines and milestones.
- Post-Implementation Support:
- Provide ongoing support and training to clients.
- Monitor client satisfaction and address any issues promptly.
- Identify opportunities for upselling and cross-selling.

📌 Business Success Consultant (Mumbai)
🏢 Double Ticks
📍 Mumbai