Company Description Fundraise specializes in elastically scalable AI and software-based solutions that enhance customer engagement and operational efficiency. The company focuses on omni-channel engagement using AI talkbots to streamline or eliminate tier 1 customer service, administration, accounts, and lead generation calls. Fundraise also represents Service Farm, one of Australia’s fastest-growing management systems for facility maintenance providers, offering advanced tools for service operations.

In addition, Fundraise manages TPM Claims’ field marketing contract within the Southeast Queensland region, showcasing its diverse industry partnerships. Team members join an environment that values innovation, technology-driven problem solving, and collaboration with global clients.

Role Description The Business Partner role at Fundraise is a full-time, on-site position based in India. This role involves building and maintaining strategic relationships with clients and partners across AI solutions, facility management systems, and field marketing services. On a day-to-day basis, the Business Partner will identify new business opportunities, manage key accounts, coordinate with internal technical and operations teams, and ensure the successful delivery of solutions and services.

Responsibilities include conducting market research, preparing proposals, supporting contract negotiations, tracking performance metrics,



and providing regular updates to senior leadership. The role also requires active participation in client meetings, presentations, and collaboration to optimize processes and drive revenue growth.

Qualifications

- Solid business development, account management, and partnership management skills, with the ability to build long-term client relationships.
- Experience in sales planning, pipeline management, and lead generation, preferably in technology, AI, SaaS, or facility management sectors.
- Solid understanding of AI-driven solutions, software platforms, or digital tools, and the ability to translate technical capabilities into business value.
- Excellent communication, negotiation, and presentation skills, with proficiency in English and comfort in client-facing roles.
- Analytical and problem-solving skills, including experience with market research, data-driven decision-making, and performance reporting.
- Proven ability to work on-site in a fast-paced environment, collaborate with cross-functional teams, and manage multiple projects simultaneously.
- Bachelor’s degree in Business, Marketing, Technology, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
- Prior experience in Indian or international markets, and familiarity with customer service, field marketing, or facility maintenance industries is beneficial.

📌 Business Partner (India)
🏢 Fundraise
📍 India