Job Description CX Regulatory Compliance (Team Member)

Location: Mumbai
Experience: 2 to 5 years
Industry: Banking / Financial Services
Role Type: Individual Contributor

About the Role

We are looking for a CX Regulatory Compliance qualified to support regulatory compliance activities for Branch Banking. The role includes coordinating regulatory meetings, tracking regulatory communications, managing branch-level compliance, and ensuring timely implementation of regulatory guidelines.

Key Responsibilities
Support scheduling, coordination, and documentation of regulatory meetings (CSC, Standing, Steering).
Track regulatory circulars and ensure implementation across branches.
Maintain compliance trackers, dashboards, and action item follow-ups.
Support dissemination of regulatory updates and prepare summary reports for internal teams.
Manage branch-level compliance activities including monthly meetings, self-assessments, and regulatory displays.
Organize and support RBI Incognito visits and related compliance actions.




Maintain central repository for regulatory communications, policies, and submissions.
Coordinate with internal stakeholders such as Branch Banking, Operations, ORM, Digital Banking, Retail Assets, Payments, and others.

Skills & Competencies
Robust knowledge of RBI guidelines and regulatory compliance.
Experience in Branch Banking / Customer Service / Compliance functions.
Ability to track, follow up, and close compliance action items.
Excellent coordination, documentation, and communication skills.
Attention to detail with robust process discipline.

Qualifications
Bachelors or Master’s degree in Business/Engineering/Computer Science or related field.
2–5 years of experience in Branch Banking, Customer Service, or Regulatory Compliance.
Hands-on exposure to implementing RBI circulars and preparing regulatory submissions.

📌 Cx Regulatory Compliance Manager Navi Mumbai
🏢 Yes Bank
📍 Navi Mumbai