Functional SME Support
Provide functional expertise across LSE (Blue Yonders Luminate Store Execution) and associated business processes.
Advise project teams on solution design, functional capability and business process alignment.
Support discussions with market stakeholders across ANZ, NZ, PL, DE and ZA.
Act as a point of contact for functional questions relating to LSE.
Solution & Integration Advisory
Provide guidance on LSE integrations and downstream/upstream systems.
Support architecture reviews and design discussions.
Assess impact of proposed changes across markets and integrations.
Support POS, Mobile, ESO Connect and reporting/integration initiatives.
Release & Defect Management
Review Blue Yonder releases and release notes.
Assess business and technical impacts of defect fixes.
Define test scope and impacted markets.
Support defect triage and resolution discussions with BP, Blue Yonder and support vendors.
Project Delivery Support




Provide SME support to ongoing and future projects involving LSE.
Participate in design reviews, build reviews, testing and deployment planning.
Identify risks, gaps and dependency issues.
Support project teams with business and technical decision making.
Operational Support & Governance
Participate in service reviews and governance forums.
Support operational issue resolution and escalations.
Review support tickets and identify recurring themes or risks.
Provide guidance on release readiness and production support activities.
Knowledge Transition & Capability Build
Absorb knowledge currently held by the incumbent SME.
Develop sufficient capability to independently support the activities listed above.
Participate in shadowing and reverse knowledge transfer sessions.
Demonstrate capability through successful execution of SME responsibilities.

📌 Lead Functional Sme / Product Consultant Pune
🏢 Infinityquest It Services
📍 Pune