Technical Delivery Manager is responsible for serving as the strategic interface with assigned business units for the purpose of business/IT strategy planning, development, solution discovery, service management, risk management and relationship management.
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; Provides leadership, organizational structure and resource management for multiple Engineering teams.
Provide support and mentoring to technical team leads, including talent and succession planning.
Establishes and organizes application development plans aligned with the goals / strategies of the business staffed with appropriately skilled technical resources.
Plans work for subordinates, monitors performance, and conducts performance appraisals. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a secure, secure, and legal work workplace; developing personal growth opportunities.
planning, monitoring, and appraising job results; coaching, counseling,
and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Ensure project deliverables are accomplished on time and within budget.
Support business required technology freeze periods.
Manages staff, teams, and matrix resources to meet service delivery SLAs
Planning and management of projects supporting Enterprise areas.