03 Sep
|
Wells Fargo
|
Serilingampalle (M)
03 Sep
Wells Fargo
Serilingampalle (M)
About this role:
Wells Fargo is seeking a Commercial Loan Servicing Specialist
In this role, you will:
Provide servicing activities for low to moderately complex commercial products
Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
Evaluate and upload data into the systems of record
Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
Serve as an escalation point in the resolution of client issues
Provide guidance and training to peers
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements
Required Qualifications:
2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience in Commercial Lending / Loan Servicing.
solid hands-on experience with Loan IQ (LIQ)
Deep understanding of loan lifecycle, booking, servicing, settlements, interest calculations, GL feeds, and exception handling.
Solid analytical and reporting skills; experience building dashboards (Power BI, Tableau preferred).
Excellent communication, documentation, and stakeholder management skills.
Proven trainer/facilitator experience (minimum 2 years) conducting functional or systems trainin
📌 Commercial Loan Servicing Specialist Serilingampalle M (Serilingampalle (M))
🏢 Wells Fargo
📍 Serilingampalle (M)