About the Role :

We are at an exciting stage in our growth — building on what we have created, deepening our product-market fit, and expanding the impact of our products across enterprises.

As AVP – Product, you will play a key role in this journey. You will work closely with the founders to evolve our product strategy, scale our existing products, identify new opportunities, and build a product organization capable of supporting the next phase of mple ai's growth.

This is not a role focused solely on managing a roadmap. You will be expected to shape the roadmap, challenge assumptions, understand customers deeply, and turn opportunities into products that can scale.

You will operate at the intersection of customers, business, technology, and product, helping mple ai move faster while building products that are increasingly scalable, differentiated, and impactful.

Key Responsibilities

Product Strategy & Vision

- Own and evolve the product vision and strategy in close partnership with the founders.
- Translate company objectives, customer insights, and market opportunities into a clear product roadmap.
- Identify opportunities to expand existing products, use cases, and customer segments.
- Continuously evaluate where mple ai should invest its product and technology resources.
- Balance near-term customer needs with long-term product differentiation and scalability.

Scaling Products & Product-Market Fit
- Take existing products to the next level of adoption, depth, and scale.
- Identify opportunities to make products more repeatable, configurable, and scalable across enterprise customers.
- Use customer feedback, product data, and market signals to continuously strengthen product-market fit.
- Identify patterns across customers and convert them into scalable product capabilities.
- Reduce unnecessary customization while ensuring products remain flexible enough for enterprise requirements.
- Improve product adoption, engagement, usability, and customer outcomes.

Enterprise Product




- Work closely with enterprise customers to understand their business challenges and evolving needs.
- Participate in strategic customer conversations, product workshops, and solution discussions.
- Develop a deep understanding of how customers use mple ai and where additional value can be created.
- Translate customer insights into product improvements and strategic roadmap initiatives.
- Partner with Sales and Customer Success to drive adoption, retention, and expansion.

AI Product Leadership
- Help define how emerging AI capabilities can create meaningful differentiation for mple ai.
- Work closely with AI and Engineering teams across LLMs, Generative AI, conversational AI, voice AI, agents, RAG, and AI evaluation.
- Identify opportunities to incorporate new AI capabilities into existing and future products.
- Ensure AI experiences are reliable, useful, measurable, and aligned with real enterprise needs.
- Stay close to the rapidly evolving AI ecosystem and translate relevant developments into product opportunities.

Product Execution
- Drive prioritization and execution across multiple product initiatives.
- Work closely with Engineering, AI, Design, Customer Success, and Sales teams.
- Establish strong product development processes and operating rhythms.
- Create clear PRDs, product specifications, user stories, and acceptance criteria.
- Maintain a high bar for product quality and customer experience.
- Define and track product metrics around adoption, engagement, usage, and business impact.

Building the Product Organization
- Build and develop the Product function as mple ai grows.
- Hire, mentor,



and develop strong product talent.
- Establish product management frameworks, processes, and ways of working.
- Create clear ownership across product areas.
- Build a culture focused on customer obsession, speed, experimentation, and outcomes.
- Introduce the right level of structure to help the organization move faster without creating unnecessary bureaucracy.

Working with the Founders
- Partner closely with the founders on product and company strategy.
- Act as a thought partner on where to play, what to build, and what not to build.
- Bring customer, market, and product insights into leadership discussions.
- Challenge assumptions and help make high-impact product decisions.
- Represent the product function in key strategic conversations.

What We're Looking For

Must Have

- 8–12+ years of experience in Product Management / Product Leadership.
- Startup experience is mandatory.
- Experience working closely with founders / CEOs / senior leadership.
- Proven experience scaling products through a period of significant growth.
- Strong experience with B2B / Enterprise SaaS products.
- Experience working directly with enterprise customers and senior stakeholders.
- Robust product strategy, prioritization, and execution capabilities.
- Ability to work across Engineering, AI/ML, Design, Sales, and Customer Success.
- Strong commercial and business understanding.
- Based in Mumbai or willing to work from Mumbai.

Strongly Preferred

- Experience building AI-first or AI-enabled products.
- Experience with Generative AI, LLMs, conversational AI, voice AI, RAG, or AI agents.
- Experience in a high-growth B2B SaaS / AI startup.
- Experience taking products from early adoption to broader enterprise scale.
- Experience building products for multiple enterprise customers.
- Experience turning customer-specific requirements into scalable product capabilities.
- Experience hiring and building a Product team.

📌 AVP – Product (Mumbai)
🏢 mple.ai
📍 Mumbai