Company Description Hyatt Regency Chennai is a centrally located 5-star business hotel, close to key business districts, IT corridors, the U.S. consulate, and major transport links including a nearby Metro Station and Chennai International Airport. The hotel offers 325 contemporary rooms and is recognized for its extensive collection of artwork by leading Indian contemporary artists. Guests can enjoy diverse dining options such as Spice Haat for traditional Indian gastronomy, Focaccia for Italian cuisine, Stix for Chinese specialties, and 365 A.S. lounge bar for beverages and light fare.

The property also features approximately 20,000 square feet of banqueting space, accommodating a wide range of corporate and social events.

Hyatt Regency

Chennai combines business convenience, cultural experiences, and premium hospitality, making it an attractive workplace for hospitality professionals.

Role Description The Associate Director of Rooms is responsible for overseeing the daily operations of the Rooms Division, including Front Office, Housekeeping, Laundry, and Reservations, ensuring consistent service quality and guest satisfaction. This full-time role is on-site and based at Hyatt Regency Chennai, requiring close coordination with department leaders to manage staffing, training, and performance standards. The role involves monitoring room inventory and reservations, optimizing occupancy and revenue, and maintaining brand standards throughout guestrooms and public areas.

The Associate





Director of Rooms will manage departmental budgets, control costs, and contribute to operational strategies, while addressing guest feedback and service recovery to enhance overall guest experience. Collaboration with Sales, Events, and Food & Beverage teams is essential to support seamless guest stays and successful meetings and events.

Qualifications

- Demonstrated skills in Guest Satisfaction and Customer Service, with the ability to manage guest expectations and resolve issues effectively.
- Experience overseeing Housekeeping and Laundry operations, ensuring cleanliness, efficiency, and compliance with hygiene standards.
- Proficiency in Reservations management, including room inventory control, forecasting, and coordination with sales and revenue teams.
- Strong Budgeting and cost-control skills, with experience managing departmental finances and optimizing operational efficiency.
- Previous leadership experience in Rooms Division or related hotel operations in an upscale or luxury property.
- Excellent communication, interpersonal, and team management abilities, with a cooperative and inclusive leadership style.
- Familiarity with hotel management systems and property management software.
- Relevant hospitality or hotel management qualification; a degree or diploma in hospitality management or a related field is preferred.
- Ability to work flexible hours, including weekends and holidays, as required by hotel operations.

📌 Associate Director Of Rooms (Chennai)
🏢 Hyatt Regency Chennai
📍 Chennai