Now Hiring: Post Sales - Customer Relationship Manager (CRM) & MIS Executive (Only from Real Estate sector and Virar-Vasai Market Experience)

Only candidates currently working in the Real Estate sector within the Virar–Vasai market will be considered.

Company: SPACENEST Real Estate Advisory Private Limited - MANDATE FIRM (Fast-growing real estate advisory firm)

Location: Vasai & Virar, Mumbai, Maharashtra, India (On-site)

Experience: 3+ Years

Immediate Joiners Preferred

Strictly for candidates from Real Estate Developers, Mandate Firms, IPCs, or Real Estate Channel Partner firms only.

Banking, Insurance, BPO, Telecom, Retail, and Non-Real Estate CRM profiles will not be considered.

We are looking for a agile and results-driven Customer Relationship Manager (CRM) with robust experience in post-sales operations, customer lifecycle management, and interdepartmental coordination within the real estate sector.

Key Responsibilities:
Manage the entire customer lifecycle from booking to possession
Handle post-sales activities, collections,



and home loan disbursement coordination
Follow up with teams, customers and bankers for outstanding dues (OCR/Home Loan)
Coordinate with internal and external teams at the builder site (Sales, Projects, Accounts, Architecture) to ensure timely updates and seamless communication
Ensure customer queries and complaints are resolved within defined TAT
Maintain accurate documentation and project-wise customer records
Coordinate and manage RERA-related matters internally in collaboration with the Legal team
Prepare and present MIS reports to management
Prepare and present MIS reports to builder management
Drive process improvements through complaint analysis and tracking
Robust proficiency in reporting, data analysis, and calculations (Advanced Excel/MIS)

Key Requirements:
Proven experience in CRM / Customer Relationship / Post-Sales (Only Real Estate preferred)
Solid knowledge of ERP systems, MIS reportin

📌 Post Sales Virar (India)
🏢 SpaceNest
📍 India