Company Description IndiaMART InterMESH Limited is India’s largest online B2B marketplace, connecting buyers and suppliers across diverse industries and product categories. The platform enables Small & Medium Enterprises, large businesses, and individual buyers to access a wide range of quality products with ease. Since 1999, IndiaMART has focused on making business transactions simpler by offering tools that enhance visibility, credibility, and operational efficiency for suppliers.

With millions of buyers, products, and suppliers, it serves as a comprehensive destination for business needs. A workforce of over 5,000 employees across India supports IndiaMART’s mission to provide a trusted, growth-oriented marketplace for businesses.

Role Description The Assistant Manager role at IndiaMART InterMESH Limited is a full-time, in office position based in Kolkata.

The Assistant

Manager will oversee daily operations related to buyer–supplier interactions, including managing client accounts, monitoring service delivery quality, and ensuring timely resolution of queries. The role involves analyzing business data and performance metrics, preparing reports, and identifying opportunities to improve conversion rates and customer satisfaction.

The Assistant

Manager will collaborate with sales, support,



and product teams to implement process improvements and support business growth initiatives. This role also includes mentoring team members, ensuring adherence to company policies, and contributing to a high-performance, customer-focused work culture.

Qualifications

- Strong client relationship management and customer service skills, with the ability to handle multiple stakeholders effectively.
- Experience in sales, business development, or account management, preferably within e-commerce, B2B, or marketplace environments.
- Proficiency in data analysis and reporting using tools such as Excel, CRM platforms, or business intelligence dashboards.
- Excellent communication and presentation skills, with the ability to convey information clearly and professionally.
- Demonstrated ability to lead, guide, and motivate team members, with sound decision-making and problem-solving abilities.
- Bachelor’s degree in Business, Management, Commerce, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
- Comfort working in a fast-paced, target-driven environment and adapting to evolving business priorities.
- Familiarity with digital platforms, online marketplaces, or technology-enabled services will be beneficial.

📌 Assistant Manager (Kolkata)
🏢 IndiaMART InterMESH
📍 Kolkata