Excellent knowledge of end-to-end P2P process. Should have performed Invoice Processing, Vendor, TnE with good communication skills. Good knowledge on account payable principle and concepts Contact with customers via email and MS Teams on a day-to-day basis. ; Act as Voice of the Customer internally to represent customer needs and wants. ; Strong experience working with Excel/Spreadsheets.

Excellent verbal and written communication skills and is a fluent speaker/writer in English. To impart process training to all current joiners. ; Provide and accept on time feedback on process training and ensure timely corrective action. To clear the assist queue daily and provide feedback to team members.

Compliance rules and regulations are a part of process / product knowledge. Tested as a part of process and product knowledge. Should be able to judge in case the request is to be escalated or not for further clarification.

Knowledge of Company Wide Procedures Should be able to meet agreed upon KPIs as per Client, their operational definitions, and targets. Able to deliver on all the performance metrics.

Client

Reporting (any client systems where client reports are generated / updated) Speaks, writes, converses fluently and convincingly with team members / clients. Shows awareness of goals and standards. Follows through to ensure that quality and productivity standards are met. Cooperates, supports, and works well with others in pursuit of team goals. Gathers and analyses data to solve problems fast and effectively after evaluating possible options. Understands and aligns with the organizational targets in a flexible manner and makes plans to achieve them speedily and effectively. Is committed to understand customer needs and responds quickly with the best solution.

Responsibilities





Excellent knowledge of end-to-end P2P process. Should have performed Invoice Processing, Vendor, TnE with good communication skills. Good knowledge on account payable principle and concepts Contact with customers via email and MS Teams on a day-to-day basis. ; Act as Voice of the Customer internally to represent customer needs and wants. ; Strong experience working with Excel/Spreadsheets. Excellent verbal and written communication skills and is a fluent speaker/writer in English. To impart process training to all new joiners. ; Provide and accept on time feedback on process training and ensure timely corrective action. To clear the assist queue daily and provide feedback to team members. Compliance rules and regulations are a part of process / product knowledge. Tested as a part of process and product knowledge. Should be able to judge in case the request is to be escalated or not for further clarification. Knowledge of Company Wide Procedures Should be able to meet agreed upon KPIs as per Client, their operational definitions, and targets. Able to deliver on all the performance metrics. Client Reporting (any client systems where client reports are generated / updated)Speaks, writes, converses fluently and convincingly with team members / clients. Shows awareness of goals and standards. Follows through to ensure that quality and productivity standards are met. Cooperates, supports, and works well with others in pursuit of team goals. Gathers and analyses data to solve problems fast and effectively after evaluating possible options. Understands and aligns with the organizational targets in a flexible manner and makes plans to achieve them speedily and effectively. Is committed to understand customer needs and responds quickly with the best solution.

Qualifications

Graduate 5 - 8 Years of experience in P2P.

📌 Assistant Manager (Noida)
🏢 EXL
📍 Noida