About Superfone:
Superfone is India’s 1st AI-ready Business Phone Number designed to help SMBs manage customer interactions better and grow their business. Beyond communication, Superfone enables business growth through integrated AI tools, AI agents and business software built on the phone platform.

Backed by top-tier investors, Superfone has raised over $3M in funding and is on a strong growth trajectory, rapidly scaling its product and customer base

Please read before you apply
This is a 100% in office role based at our office in HSR Layout, Bangalore.
Starting salary: 3 LPA
There will be a 2 -month probation period

Responsibilities
Manage WhatsApp customer support
Address and resolve customer concern
Escalate customer concerns to the appropriate internal team, raise tickets, track them, and ensure their closure
Connect with customers via phone calls when necessary
Basic technical troubleshooting

Qualifications
Bachelor's degree in any field




Minimum 1 year of experience in a chat support role, or a fresher with excellent communication skills.
Prior experience in phone support will be beneficial
Positive computer skills, including Google Docs and dashboard management
Experience in technical troubleshooting is a bonus

Mandatory soft skills:
Languages: English (required), Hindi (required), and any regional language is a bonus
Very good typing speed
Positive written English
Ability to talk to customers professionally

Pay: ₹20,000.00 - ₹27,000.00 per month

Benefits:
Health insurance
Provident Fund

Application Question(s):
Do you speak any South Indian Language
How many years of customer support experience you have?

Education:
Bachelor's (required)

Language:
Hindi (required)
English (required)

Work Location: In person

📌 Customer Support Executive Hsr Layout (India)
🏢 Superfone
📍 India