03 Sep
|
Northrop Management Private
|
India
03 Sep
Northrop Management Private
India
Job Description: Sales Calling Assistant
Company: Northrop Management Private Limited
Location: Delhi (Work from Office)
Reports To: Founder / Director
Employment Type: Full time
Role Summary
This is a single-focus role no fluff, no multitasking across ten departments. The person hired will do exactly two things, and do them well:
Make outbound calls to leads, prospects, and existing clients.
Maintain an Excel-based tracker logging every call, outcome, and follow-up.
If someone wants a "little bit of everything" job, this isn't it. We need someone who treats the phone and the spreadsheet like their two most significant tools — nothing else.
Key Responsibilities Calling (80% of the role)
Make daily outbound calls to a provided list of leads (NGOs, corporates, referrals, inbound inquiries).
Follow a basic call script/pitch (provided) to introduce Northrop's services.
Qualify leads — interested / not interested / follow-up later / send details.
Schedule follow-up calls or meetings for the founder/directors when a lead is warm.
Handle basic objections and answer easy FAQs about the firm.
Re-attempt calls for no-response leads on a set cadence (e.g., Day 1, Day 3, Day 7).
Excel Tracking (20% of the role)
Maintain a daily call log in Excel: name, number, date/time, outcome, notes, next action date.
Update lead status (New → Contacted → Interested → Follow-up → Converted/Dropped).
Generate a simple daily/weekly summary: calls made, connects, conversions, pending follow-ups.
Flag high-priority leads for the founder's attention.
Keep the sheet clean, formula-driven where possible (no manual re-typing of stale data).
Requirements:
Comfortable making 50+ calls a day without losing energy or politeness by call #40.
Working knowledge of Excel/Google Sheets — filters, sorting, basic formulas (VLOOKUP/COUNTIF is a bonus, not mandatory).
Clear spoken Hindi and English; confident phone manner.
Basic understanding of professional services / B2
📌 Sales Assistant North East Delhi (India)
🏢 Northrop Management Private
📍 India