LOCATION - TRIVANDRUM (ONSITE)
CANDIDATES FROM TRIVANDRUM AND IMMEDIATE JOINERS WILL BE CONSIDERED.
SHOULD BE FLEXIBLE TO WORK ON WEEKENDS AND NIGHT SHIFTS

Roles/Responsibilities include but not limited to:
Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking.
Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements.
Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities.
Coordinate and manage workflows for healthcare professionals to ensure timely and effective task execution, minimizing care delays.
Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses.
Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution.




Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals.

Qualifications:
B.Com (mandatory).
1 to 2 years of backend operations experience. (Preferably BPO Industry)
Excellent English communication skills
Proficiency in MS Office
Willing to work on weekends and flexible to work in night shifts.
Immediate joiners only

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
Health insurance
Provident Fund

Application Question(s):
How many years of experience you have in US Healthcare or similar backend process?
Have you worked in Night shifts (Yes/No)?
How soon are you available to join if selected? Mention the notice period if any?
Are you willing to work in regular night shifts (9:30PM to 6:30AM) from our office location?
Where is your location in Trivandrum?

Work Location: In person

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