Job Overview:
Responsibilities:
Welcoming and Greeting:
Warmly welcome clients, visitors, and staff to the office.
Professionally answer and direct phone calls, taking messages when necessary.
Customer Service:
Provide outstanding customer service by addressing inquiries and requests in a timely and courteous manner.
Assist clients with general information and direct them to the appropriate resources.
Administrative Support:
Manage and maintain the reception area, ensuring it is clean and organized.
Handle incoming and outgoing mail and packages.
Assist with scheduling appointments and managing office calendars.
Collaboration:
Work closely with real estate agents and other team members to coordinate administrative tasks.
Collaborate with various departments to facilitate smooth office operations.

Qualifications:
Graduate or diploma; additional education is a plus.




Proven experience in a customer service or administrative role.
Familiarity with real estate industry practices and terminology is advantageous.
Proficient in using office equipment, including multi-line phone systems.
Excellent communication and interpersonal abilities.
Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.

Attributes:
Skilled and friendly demeanor.
Punctual and reliable.
Problem-solving skills.
Ability to handle challenging situations with poise.
Team player with a positive attitude.

Job Types: Full time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Education:
Bachelor's (preferred)

Experience:
total work: 1 year (required)

Language:
English (required)

Work Location: In person

📌 Front Desk Receptionist Lucknow
🏢 Swastik Multi Trade
📍 Lucknow