The Student Coordinator is responsible for managing daily academic operations, ensuring smooth communication with students, supporting trainers/mentors, and maintaining the overall class flow. The role ensures every student receives timely information, guidance, and support throughout the course.
Key Responsibilities
Class & Batch Coordination
Schedule and manage online classes using TrainerCentral or similar platforms.
Share class links, reminders, and updates on time.
Track attendance daily and follow up with absentees.
Support orientation sessions, assessments, workshops, and recap classes.
Student Communication & Support
Handle student queries regarding class timing, assignments, attendance, and materials.
Manage WhatsApp community professionally.
Provide study materials, recordings, and announcements without delay.
Ensure current students are properly onboarded into batches.
Trainer & Mentor Coordination
Communicate class schedules, changes, and requirements to trainers and mentors.
Update academic team about student concerns or performance issues.
Ensure mentors receive necessary information before each session.
Academic Administration
Maintain attendance sheets, student lists, and daily class reports.
Update internal trackers like assessments, submissions, and progress.
Prepare weekly and monthly academic reports for management.
Student Experience Management
Gather feedback from students and highlight concerns to the academic team.
Ensure smooth course delivery and address minor issues immediately.
Support certification processing and completion formalities.
Required Skills:
Solid communication and coordination skills
Organized and detail-oriented
Ability to multitask and manage multiple batches
Basic Excel / Google Sheets skills
Problem-solving and quick response mindset