Manage customer information and maintain CRM records.
Follow up with customers and leads regularly.
Update customer details, interactions, and follow-up status in the CRM system.
Coordinate with the sales and support teams.
Prepare daily/weekly reports.
Maintain valuable relationships with existing customers.
Ensure timely resolution of customer issues.
Requirements:
Positive communication and interpersonal skills.
Basic computer knowledge.
Knowledge of MS Excel and CRM software preferred.