Our Vision

“To redefine the pet care industry by becoming a trusted and preferred provider of premium pet lifestyle, grooming, and wellness solutions, fostering long-term relationships with pet parents and their pets.”

Our Mission
To deliver high-quality products and services
To maintain superior customer experience standards
To uphold ethical pet care practices
To build trust, loyalty, and long-term relationships
To continuously improve operational excellence

Role Overview - Assistant Store Manager

About the Role

As Assistant Store Manager at ILOVEDOGS PRIVATE LIMITED & ICAREDOGS, you play a vital role in supporting store operations, customer experience, grooming coordination, and team management.

The position demands responsibility, punctuality, operational discipline, and a customer-first mind-set, especially as ILOVEDOGS operates as a pet essential and service store open throughout the year.

Key Responsibilities

Store Operations
Support daily opening and closing of the store
Ensure store cleanliness, hygiene, safety, and display standards




Monitor smooth day-to-day store functioning offline store & online store

Customer Service
Assist customers with accurate product and service guidance
Maintain polite, patient, and skilled behavior
Ensure high levels of customer satisfaction and trust offline store & online store

Grooming Support & Coordination
Provide operational and coordination support to pet groomers
Manage grooming appointment schedules and customer flow
Ensure grooming area hygiene and safety compliance
Assist groomers during peak hours as required (Technical grooming to be performed only if trained and authorized by management)

Team Coordination
Coordinate with front desk staff, groomers, and store team
Ensure staff appearance, uniform discipline, and conduct standards
Report operational issues or customer concerns promptly

Sales & Performance Support
Support achievement of monthly sales targets
Rec

📌 Assistant Store Manager New City Light (India)
🏢 ILOVEDOGS PRIVATE
📍 India