The job profile for this position is HIH - Application Development Senior Manager, which is a Band 4 Management Career Track Role.Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting recent talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Production Support Manager (Offshore) is responsible for providing unified leadership and operational governance across UDDS digital platforms, including myCigna, Cigna for HCP, Employers, Brokers, SI, and Interops. This role owns end-to-end production support delivery for Tier 1 and Tier 2 applications, ensuring stability,



resilience, and continuous improvement across a highly interdependent digital ecosystem.

As the single accountable offshore leader, this role drives standardization, ownership, and faster decision-making, coordinates Hyderabad-based FTEs and contractors, leads high-severity incident management, and advances AI- and automation-led L2 operations to reduce manual effort and improve operational efficiency at scale.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

📌 Application Development Senior Manager - HIH - Evernorth (Hyderabad)
🏢 The Cigna Group
📍 Hyderabad