Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations
Your Key Responsibilities
Your key responsibilities include but not limited to:
- Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and drive excellent customer service.
- Design and build Incentive Compensation systems using Javelin. Support in designing and developing effective incentive plans for the countries based on their market strategy
- Design and set goals for the field force that are fair, motivational, achievable and Aligned with forecast/business objective. Deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services.
- Support in creating and maintaining standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function.
- Support in developing and maintaining knowledge repositories that capture qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc. Support team leaders in onboarding new associates within the organization.
- Participate and contribute to various knowledge sharing sessions that enable growth and improve quality deliverables across the function. Support operational governance with organizational regional and country leadership.
- Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.
- Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes. Comply with all Sandoz operating procedures as per legal / IT / HR requirements
Essential Requirements what you will bring to the role:
- Experience (1-3 years) in analytics-based organization or pharmaceutical company or Pharma services domain
- Should understand pharmaceutical business including its regulatory environment
- Strong analytical thinking with problem solving approach
- Should have worked in an international company with exposure to working in a cross-cultural workplace
- Should be customer service oriented and consultative solution delivery
- Strong and proactive business results focus, and proven ability to provide insights that increase productivity
- Proven track record of delivery analytics and insights for field excellence and/or data enabled solutions