04 Sep
|
Hevo Data
|
Bengaluru
04 Sep
Hevo Data
Bengaluru
Company Description Hevo Data is an Automated Unified Data Platform that helps organizations gain a deeper understanding of their users and customers. By seamlessly integrating data from multiple sources such as sales CRM, advertising channels, marketing tools, financial systems, and customer support platforms, Hevo enables companies to build a 360-degree view of their customers. The platform breaks down data silos, making it easier for businesses to access consolidated and reliable information.
This unified view supports better decision-making, clearer business metrics, and improved customer experiences. Hevo Data focuses on empowering data-driven teams with scalable, efficient solutions.
Role Description The Account Manager role at Hevo Data is a full-time, in office position based in Bengaluru South. In this role, the Account Manager will manage a portfolio of customer accounts, serve as the primary point of contact, and build long-term, collaborative relationships. Daily responsibilities include understanding customer business objectives, driving product adoption, coordinating with internal teams to resolve issues, and identifying opportunities for expansion and upselling.
The Account
Manager will analyze account performance, prepare reports,
and communicate insights that help customers maximize value from Hevo’s platform. This role also involves proactively managing renewals, addressing risks, and ensuring high levels of customer satisfaction.
Qualifications
- Strong account management and client relationship skills, including experience handling multiple customer stakeholders.
- Solid understanding of data, analytics, SaaS, or technology platforms, with the ability to explain technical concepts in clear business terms.
- Excellent communication, presentation, and negotiation skills, with a focus on customer-centric problem solving.
- Proven ability to analyze account health, interpret data-driven insights, and develop action plans to improve outcomes.
- Experience working cross-functionally with sales, product, engineering, and support teams to deliver results for customers.
- Strong organizational and time-management skills, with the ability to prioritize and manage multiple accounts in a fast-paced environment.
- Bachelor’s degree in Business, Engineering, Data/Computer Science, or a related field; relevant experience in B2B SaaS or data-focused products is highly beneficial.
- Comfort working on-site in Bengaluru South and collaborating closely with local and global team members.
📌 Account Manager (Bengaluru)
🏢 Hevo Data
📍 Bengaluru