Job Description IT Infrastructure Engineer-II Position: IT Infrastructure Specialist

Department: Information Technology (IT)

Experience: 10+ Yrs

POC - Vaibhavi Pande -

Location: Pune

Position Overview:

We are seeking an IT Infrastructure Engineer-II to manage and optimize our hybrid IT ecosystem. This role focuses on maintaining the stability, security, and performance of

our on-premises and cloud-based infrastructure, ensuring reliable operations across our network and server environments.

Key Responsibilities

End-User Support (60% of work):

Provide advanced technical support to end-users for hardware, software, and peripheral issues.

Act as the primary escalation point for complexend-user problems to ensure timely resolution.

Manage endpoint configurations, software deployments, and security compliance on end-user devices.

Server & Cloud Administration:

Manage AWS cloud settings, includingEC2 compute instances and S3 storage solutions.

Manage on-premises WindowsServer environments, ActiveDirectory/ Domain Services,



and virtualization platforms (VMware/Hyper-V).

Execute patch management processes for systemsand endpoints using Microsoft Defender and ManageEngine Desktop Central.

Manage data protection and disaster recoverystrategies using Veeam Backup & Replication.

Administer the ManageEngine suite (Site24x7, NetFlowAnalyzer) for system monitoring and traffic analysis.

Network Administration:

Manage enterprise networking using Cisco Meraki dashboard.

Configure and maintainswitches, VLANs, and security policiesto ensure network connectivity and performance.

General IT Operations:

Support Microsoft 365, Exchange, Intune, and Defender administration.

Provide technical supportand escalation management for complex infrastructure incidents.

Perform infrastructure healthchecks, performance tuning,and security hardening tasks.

Required Skills & Qualifications:

~ Bachelor's degreein IT, Computer Science, or related field.

~10+ years of exper

📌 Infrastructure Specialist Pune
🏢 ATA
📍 Pune