Customer Success — AskCruz (Remote) GFC Intelligence
About the role AskCruz is an AI operating system for industrial and distribution businesses, live with clients like 3GM Steel and Sabre Alloys. We're hiring a Customer Success Manager to own the relationship after the deal closes — making sure clients actually adopt AskCruz, get value rapid, and renew. At this stage, retention and expansion are as significant to our growth as recent sales, so this is a high-ownership seat, not a support-ticket role.
What you'll do
Own onboarding for new AskCruz clients — get them live, adopted, and seeing value quickly
Build and maintain relationships with client stakeholders post-sale, from day-to-day users to decision-makers
Monitor
📌 Customer Success Thane
🏢 Ask Cruz
📍 Thane
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