As an Airport Terminal Services Agent in Kanpur, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. You will assist passengers with various services and help maintain airport operations effectively.

Key Responsibilities:
Passenger Check-in: Help passengers check in for their flights, ensuring they have the correct documents and luggage.
Baggage Assistance: Provide support for passengers regarding baggage handling, including lost luggage inquiries.
Boarding Process: Ensure the boarding process runs efficiently by verifying passenger details and assisting with boarding announcements.
Customer Service: Address passenger questions and concerns, offering information about flights, services, and airport policies to improve their experience.
Emergency Procedures: Familiarize yourself with emergency procedures and protocols, ensuring passenger safety during any situation.

Required Skills and Expectations:
Communication Skills: You must communicate clearly and effectively with passengers, coworkers, and airline staff, assisting in a friendly manner.
Problem-Solving Ability:



You should be capable of handling unexpected situations calmly and finding solutions quickly.
Attention to Detail: Paying attention to small details is essential, especially when dealing with passenger information and baggage.
Team Player: Collaborating with other staff members is vital to maintain a seamless operation in a busy workplace.
Basic Computer Knowledge: Familiarity with basic computer operations will help you manage check-in systems and update passenger information.

This role is well-suited for individuals with a passion for customer service and a desire to work in a dynamic airport setting.
Experience

0 - 2 Years
No. of Openings

970
Education

12th Pass
Role

Airport Terminal Services Agent
Industry Type

Hotel / Travel / Airline / Hospitality
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Perks include

Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

📌 12th Pass Freshers For Airport Terminal Services Agent Kanpur
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📍 Kanpur