- Key ResponsibilitiesWelcome and greet customers warmly when they enter the showroom.
- Maintain a professional and positive first impression of the store.
- Attend incoming calls and transfer calls to the concerned department/person.
- Handle customer enquiries politely and provide correct information.
- Guide customers to the appropriate section or sales staff.
- Maintain visitor/customer records where required.
- Make announcements or communicate important information to staff when instructed.
- Handle basic customer complaints and immediately inform the Store/Floor Manager when required.
- Coordinate with sales staff, cashier, tailor, housekeeping, and management.
- Maintain the reception/front desk area neat, clean, and organized.
- Assist with appointment or meeting schedules for management.
- Maintain proper records, registers, and basic office documentation.
- Support billing/customer-service activities when required.
- Maintain confidentiality of customer and company information.
- Follow all store rules, attendance requirements, and qualified conduct standards.

📌 Receptionist / Front Office Executive (Jalandhar)
🏢 SHREE GANPATI TEXTILES
📍 Jalandhar