05 Sep
|
R J Enterprises
|
Hyderabad
05 Sep
R J Enterprises
Hyderabad
Job Responsibilities:
· Contact customers through system dailer regarding pending payments and outstanding dues.
· Explain payment details, due dates, and available payment options clearly.
· Follow up regularly with customers to ensure timely payment collection.
· Maintain qualified and polite communication with customers.
· Handle customer queries, concerns, and payment-related issues effectively.
· Negotiate suitable payment commitments with customers when required.
· Maintain accurate records of calls, customer responses, and payment commitments.
· Coordinate with team leaders and report daily call and collection updates.
· Follow company policies, procedures, and compliance guidelines.
· Escalate difficult or unresolved customer cases to the concerned team leader.
Ensure proper follow-up on promised payment dates until the dues are cleared.
📌 Telecalling Executive (Hyderabad)
🏢 R J Enterprises
📍 Hyderabad