Role Objective:

To support the core sales team by managing inbound lead flows, maintaining accurate customer records, drafting quotations, and ensuring smooth communication between clients and internal departments.

Key Responsibilities:

- Lead Management: Process and qualify inbound leads generated from digital marketing efforts and B2B platforms (like IndiaMart), ensuring they are promptly logged and assigned.
- Sales Support: Prepare sales quotations, and product specification documents for clients in the adhesive, paint, coating, and construction sectors.
- CRM Administration: Maintain accurate and up-to-date client records, communication logs, and sales pipelines within the company's CRM system.
- Order Coordination: Act as a bridge between the sales, purchase, and dispatch teams to ensure customer orders are fulfilled and delivered on time.
- Client Communication: Handle basic customer inquiries, follow up on pending payments,



and send out requested marketing materials when requested by clients
- Support Executive Director for adhoc related activities
- Prepare and deliver regular sales reports to management

Qualifications & Skills:

- Bachelor’s degree in Business Administration, Commerce, or a related field.
- 1–3 years of experience in sales support, inside sales, or customer service in a B2B environment.
- Highly organized with strong data entry, Microsoft Office and CRM software.
- Excellent written and verbal communication skills for qualified client interactions.
- Strong analytical and problem-solving skills
- Strong communication, negotiation, and presentation skills
- Ability to work independently and as part of a team

📌 Business Development Executive (BDE) (Mumbai)
🏢 SHREE MAHALAXMI CHEMICALS
📍 Mumbai