We are hiring a Sales Coordinator who will be responsible for contacting potential solar customers, understanding their requirements, qualifying leads, conducting systematic follow-ups and converting interested prospects into confirmed site visits for our solar survey team.

Important:Outbound calling / cold calling to potential customers will be a core part of this role.

However, this is not primarily a final sales-closing role.

The Inside Sales Coordinator will be primarily responsible for moving the customer through:

Lead → Contact → Qualification → Follow-Up → Confirmed Site Visit → Completed Site Visit

After the site visit, our survey, technical and sales teams will take the customer forward.

Primary KPI The candidate's main performance metric will be:

Qualified Site Visits Successfully Generated & CompletedPerformance will not be judged only by the number of calls made.

We are looking for quality customer conversations that result in genuine site-survey opportunities.

Additional performance parameters will include:

- Number of qualified site visits generated
- Site-visit completion percentage
- Customer follow-up consistency
- Appointment confirmation rate
- Lead qualification quality
- Customer communication
- ERP data management
- Accuracy of lead records
- Response time on assigned leads
- Skilled coordination with the survey and operations teams




- Key ResponsibilitiesConduct outbound calls and cold calls to potential solar customers.
- Contact and follow up with company-generated and assigned leads.
- Understand the customer's basic electricity consumption, property type and solar requirements.
- Explain the purpose and benefits of a solar site survey.
- Develop customer interest and professionally encourage customers to schedule a site visit.
- Handle basic customer questions and objections.
- Schedule appointments between customers and the solar survey team.
- Reconfirm appointments before sending the survey team.
- Coordinate with surveyors regarding customer location, timing and requirements.
- Follow up consistently with customers who are interested but not immediately ready for a site visit.
- Maintain all customer and lead information accurately in the company's ERP system.
- Maintain required reports using Microsoft Excel / Google Sheets.
- Update the status of every assigned lead systematically.
- Ensure that potential company leads are not lost because of delayed or inadequate follow-up.
- Communicate customer feedback, common objections and market responses to management.
- Coordinate with the operations, sales and survey teams whenever required.
- Maintain complete confidentiality of company leads and customer information.

📌 Sales Coordinator (Lucknow)
🏢 Solarwiser Technologies Private
📍 Lucknow