About the RoleWe are looking for a friendly, energetic, and well-organized Gym Receptionist to be the first point of contact for our members and visitors. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to manage front-desk operations efficiently.

- Key ResponsibilitiesWelcome and greet gym members, guests, and visitors professionally.
- Handle front-desk operations, including member check-ins and check-outs.
- Manage new membership enquiries and provide information about membership plans, packages, and facilities.
- Follow up with prospective members and assist with membership conversions.
- Handle phone calls, WhatsApp messages, emails, and general enquiries.
- Schedule appointments, personal training sessions, and other gym services.
- Maintain accurate member records and update membership information.
- Manage membership renewals and follow up on expiring memberships.
- Coordinate with trainers and other gym staff to ensure smooth daily operations.
- Handle basic billing, payments, receipts, and related documentation.
- Address member concerns and escalate issues to the appropriate team when required.
- Maintain a clean, organized, and welcoming reception area.




- Assist with basic administrative and operational tasks as required.
- RequirementsMinimum 12th pass; graduation preferred.
- 0–2 years of experience in reception, customer service, hospitality, sales, or a similar role.
- Excellent verbal and written communication skills.
- Comfortable communicating with customers in person, over the phone, and through WhatsApp.
- Basic knowledge of MS Office/Google Workspace.
- Good organizational and multitasking skills.
- Presentable, polite, confident, and customer-friendly personality.
- Willingness to work adaptable shifts, including weekends if required.
- Prior experience in a gym, fitness center, salon, hospitality, or customer-facing environment will be an added advantage.
- Key SkillsCustomer Service
- Communication Skills
- Front Desk Management
- Membership Sales & Renewals
- Follow-up Skills
- Basic Computer Knowledge
- Problem Solving
- Multitasking
- Team Coordination
- What We OfferCompetitive salary
- Performance-based incentives
- Employee gym/fitness benefits
- Growth and learning opportunities
- Positive and energetic work environment

📌 Receptionist Cum Telecaller (Agra)
🏢 Saatvik Silver
📍 Agra