We are looking for a Back Office & Admin Executive to support our day-to-day operations. The role involves customer support, order management, packaging, basic office administration, and field visits for market/supplier coordination.

Key Responsibilities

1. Customer Support

- Handle customer queries through phone calls and WhatsApp/chat.
- Coordinate with customers regarding orders, deliveries, exchanges, and returns.
- Resolve basic customer issues and ensure timely follow-ups.

2. Order Management & Packaging

- Manage incoming orders and maintain basic order records.
- Coordinate order processing, packing, and dispatch.
- Check products before packing to ensure the correct item and quantity are shipped.
- Coordinate with delivery/logistics partners when required.

3. Market & Field Visits

- Visit wholesale markets, manufacturers, suppliers, and other vendors as required.
- Assist in product sourcing, price checks, sample collection,



and vendor coordination.
- Maintain good relationships with suppliers and market contacts.

4. Office Administration

- Handle day-to-day back-office and administrative tasks.
- Maintain basic records related to orders, inventory, suppliers, and expenses.
- Support the team with operational tasks whenever required.

Requirements

Positive communication skills in Hindi and English.

- Comfortable speaking with customers and vendors over phone/WhatsApp.
- Basic knowledge of Excel/Google Sheets and computers.
- Willingness to travel locally for market and supplier visits.
- Responsible, organised, and comfortable working in a fast-paced startup environment.

Freshers can apply if they have good communication and organisational skills.

📌 Office Assistant (Gurugram)
🏢 Slayd Technologies Private
📍 Gurugram