05 Sep
|
Opporrtunity Placement Services
|
Jaipur
05 Sep
Opporrtunity Placement Services
Jaipur
? Interested candidates can kindly connect with us at: (phone hidden)
? Interested candidates can kindly connect with us at: (phone hidden)
Customer Support Executive – Voice Process
Location: Sitapura, Jaipur
Hiring Requirement: 500 Positions
Work Mode: Work from Office
Process: Voice Process – Customer Support
Working Days: 5 Days Working
Week-Offs: Rotational Week-Offs
Shifts: Rotational Shifts
Job SummaryWe are hiring Customer Support Executives for a leading customer service operation in Sitapura, Jaipur. Candidates with excellent communication skills and a customer-focused approach are encouraged to apply.
- Key ResponsibilitiesHandle customer calls and provide professional and accurate assistance.
- Resolve customer queries, complaints, and service-related issues.
- Understand customer requirements and provide appropriate solutions.
- Maintain a positive and professional communication style throughout customer interactions.
- Follow defined process guidelines, quality standards, and company policies.
- Accurately update customer information and interaction details in the system.
- Escalate complex issues to the appropriate team when required.
- Maintain productivity, quality, and customer satisfaction targets.
- Ensure proper follow-up on customer concerns wherever applicable.
- Candidate RequirementsExcellent verbal communication skills in English/Hindi, depending on process requirements.
- Strong listening and interpersonal skills.
- Customer-oriented attitude with good problem-solving abilities.
- Comfortable working in rotational shifts and with rotational week-offs.
- Candidates should be comfortable working from the Sitapura, Jaipur location.
- Freshers and experienced candidates may apply, subject to process requirements.
- Candidates from Jaipur/domestic locations can apply.
- Ability to work in a fast-paced customer support environment.
- Preferred SkillsCustomer Service
- Customer Support
- Voice Process
- Communication Skills
- Problem Solving
- Active Listening
- Complaint Handling
- Call Handling
- Customer Relationship Management
- Basic Computer Knowledge
Hiring Details Total Openings: 500
If you are looking for an opportunity in Customer Support / Voice Process in Jaipur, this is a great prospect to join a professional work environment and build your career in the customer service industry.
? Interested candidates can kindly connect with us at: (phone hidden)
📌 Customer Care Executive (Jaipur)
🏢 Opporrtunity Placement Services
📍 Jaipur