Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

We are seeking a highly motivated and experienced trainer to join our team as a Specialist Training. In this role, you will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our claims administration staff.

Job title:

Specialist-Training

Job Description:

Education: Bachelor Degree is must. Any Specification, however, should have experience of a minimum of 5 years of Healthcare experience Provider line of business (RCM).

Experience: Minimum 5 years of Healthcare experience (Mandatory experience in AR calling with Denial management and other additional experience in RCM areas is preferred. Minimum 1 year of experience as a process trainer.

Roles & Responsibilities:

- Schedule appropriate training sessions for new and existing employees Stay updated with the best.

- Training methods and modules.

- Plan and implement an effective training curriculum.

- Prepare hard copy training materials such as presentations, video module.





- Should train fresher’s and existing employees on end-to-end RCM in a batch-wise manner.

- Collaborate with management to identify training needs for all employees Review training needs.

- monthly Schedule and perform pre- and-post-training assessments and monitor progress.

Mandatory Skills:

- Excellent communication, presentation, and interpersonal skills.

- Proven ability to build and maintain strong and effective customer and internal relationships.

- Well versed in Soft Skills and training methodologies

- Solid knowledge of the latest corporate training techniques

- Client Management skills.

- Excellent time management and organizational skills.

- Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment.
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Preferred Skills:

- Excellent facilitation, coaching (both in the virtual and F2F environment).

- Should have good exposure on MS Excel, word and PowerPoint

- Should have excellent English communication skills and facility skills.

- Should be flexible to work in the shifts.

- Experience in creating and developing training content such as modules and process SOPs.

- Should have robust exposure on TNA/TNI.

- Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks on RCM line of business.

- Need medical billing experience in RCM.

- Good with MS Office (Excel, Word & Power point).

Location:

HyderabadIndia

📌 Specialist-Training (Hyderabad)
🏢 Sagility
📍 Hyderabad