Job Description

About Moder

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Moder is an AI-powered Business Process Outsourcing (BPO), IT Outsourcing (ITO), consulting, and automation partner to the U.S. mortgage, banking, insurance, and financial services industries. What started as a mortgage-focused outsourcing firm has grown into a full-spectrum solutions company that pairs deep financial-services domain expertise with GenAI, machine learning, and intelligent automation — delivered through teams across the U.S. and international operating centers. We don't position ourselves as a vendor. We operate as an extension of our clients' business: fast to decide, easy to work with, and accountable for outcomes, not just activity.

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Moder has grown to 8,000+ employees across four geographies in just the last five years — growth driven by our people, a client-first operating model, and disciplined execution. We're building a five-year plan to scale further across financial services and technology offerings, and we're looking for senior leaders who want to help set that strategy, not just run it.

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The Role

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Senior Solutions Leader is one of the most consequential roles at Moder: every client pitch strategy runs through this seat. You will own the solution design function end to end — shaping how we scope, price, and present our BPO, ITO, and automation offerings — while personally leading client conversations on the sales calls that matter most. This is a hands-on leadership role: you'll drive day-to-day excellence across a 12+ person solutions and sales-support team while staying directly in the room to help close the deal.

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What You'll Do

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- Own solution design and deal strategy across the full pre-sales lifecycle — discovery, scoping, RFP/RFI response, proposal development, and close — for mortgage, banking, insurance, and financial services prospects.
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- Lead client-facing sales calls and executive presentations directly,



serving as the primary voice on solution fit and value, and personally helping to close current business.
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- Build and defend pricing models and deal economics, partnering with Sales and Finance leadership to structure competitive, profitable deals.
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- Create differentiated win themes for each pursuit, translating Moder's BPO/ITO/automation capabilities into client-specific business outcomes.
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- Shape Moder's product and solution strategy for the mortgage, banking, insurance, and financial services portfolio, keeping our offerings ahead of market and regulatory change.
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- Partner cross-functionally with Delivery, Technology, Legal, and Client Success to pressure-test feasibility, staffing models, and SLAs before they reach a client.
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- Lead, coach, and scale a team of 12+ solution design and sales-support professionals, setting the standard for rigor and speed on every pursuit.
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- Act as a trusted advisor to prospective and existing clients on process design, automation opportunities, and operating model transformation — deepening relationships well beyond the initial sale.
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- Represent Moder's solution capabilities at client discovery sessions and strategic planning meetings, with travel as needed.
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What You'll Bring

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- 10+ years in solution design, pre-sales, or consulting leadership serving mortgage, insurance, banking, ITO, or broader financial services clients.
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- Bachelor's degree required; advanced degree preferred.
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- Strong working knowledge of the financial services value chain — from origination and servicing through claims, underwriting, and back-office operations.
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- Demonstrated ability to build financial and pricing models and translate complex operational detail into client-ready and executive-ready narratives.
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- Experience managing competing SLAs and expectations across sales, delivery, and client stakeholders at the same time.
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- Executive presence and critical thinking sharp enough to lead high-stakes client conversations and help close complex, multi-year deals.
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- A track record of building, coaching, and scaling solution design or sales-support teams.
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Nice to Have

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- Industry certifications (e.g., mortgage banking, Lean/Six Sigma, program management).
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- Technology certifications relevant to automation, AI/ML platforms, or cloud (Azure, AWS).
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- Prior experience at a Big 4 or boutique consultancy, BPO/ITO provider, or fintech/Insurtech vendor.
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Why Moder

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- 8,000+ employees across four geographies, with growth built on people, client-first thinking, and top-tier execution.
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- A senior leadership team that empowers its leaders to make real business decisions — this role reports directly to the SVP, Solutions and Strategy.
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- A defined, high-growth roadmap across financial services and technology offerings for the next five years, with real influence over strategy.
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- A domain-grounded AI and automation practice built on real Mortgage, Banking, and Insurance expertise — not off-the-shelf tooling.
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Compensation & Location

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This is a work-from-home opportunity with competitive, experience-based compensation. Periodic travel is required for strategic planning sessions and client discovery engagements.

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Interested candidates can share their profile to [email protected]

📌 Senior Solutions Leader (Bengaluru)
🏢 Moder
📍 Bengaluru