05 Sep
|
Outgrow Consulting
|
New Delhi
05 Sep
Outgrow Consulting
New Delhi
Company: VNC Location: New Delhi Reporting To: Founder-Chairman Experience: 5–10 years Compensation: ₹40,000–₹50,000 per month, depending on experience and suitability Key Responsibilities 1. Founder’s Priorities & Execution Serve as the central point of coordination for the Founder-Chairman’s priorities. Convert discussions, decisions and commitments into clear actions and ownership. Track important initiatives across VNC and other ventures/projects. Proactively identify what requires attention, what is pending and where intervention is needed. Follow through with stakeholders until matters are genuinely closed. 2. Patient & Clinical Coordination Understand the Founder-Chairman’s clinical recommendations and ensure the appropriate patient journey is coordinated through the relevant VNC teams. Coordinate recommended counselling, therapy, psychological assessments, diagnostics and follow-up consultations. Ensure patients and attendants receive clear and accurate information through the authorised clinical team. Monitor pending recommendations, appointments, assessments and reports and ensure timely follow-up. Coordinate with clinic, counselling, psychology, diagnostics and pharmacy teams to ensure continuity of care. Track important patient-related actions and escalate matters requiring the Founder-Chairman’s attention. Ensure all patient communication remains accurate, professional and strictly confidential. 3. Patient Engagement & Follow-through Ensure recommended counselling, therapy and follow-up interventions are appropriately communicated and acted upon. Monitor pending patient actions and coordinate with relevant teams for closure. Track important patient journeys where follow-up is required. Ensure there is no breakdown between consultation, recommendation, scheduling and completion. Coordinate with teams regarding approved wellness programmes and other services recommended by the clinical team. 4. Communication & Stakeholder Management Act as a trusted interface between the Founder-Chairman and senior people across VNC,
professional bodies, media, business partners and other important stakeholders. Screen and prioritise calls, WhatsApp, email and other communications. Identify matters requiring the Founder-Chairman’s personal attention. Handle routine communication independently within authorised boundaries. Maintain a clear system for pending communications and follow-ups. Build strong working relationships across the Founder-Chairman’s professional ecosystem. 5. Meeting Management & Follow-through Coordinate internal and external meetings. Prepare concise agendas, briefs and relevant background information. Ensure the Founder-Chairman is adequately briefed before key meetings. Capture key decisions, action points and responsibilities. Follow up with stakeholders and ensure agreed actions are completed. Provide concise updates on pending matters and unresolved issues. 6. Pharmacy & Healthcare Coordination Coordinate with the clinic pharmacy regarding prescribed medicines, availability and patient requirements. Ensure appropriate follow-up for refills and pending requirements where permitted. Coordinate communication regarding approved healthcare and wellness products. Monitor important pharmacy/product-related follow-ups and ensure closure. Maintain strict confidentiality. The role will not independently provide medical advice or make clinical recommendations. 7. Professional Engagements Coordinate media interviews, webinars, conferences, awards and speaking engagements. Liaise with event organisers, media representatives and professional organisations. Manage invitations, schedules, briefing material and logistics.
Maintain a calendar of professional engagements and deadlines. Ensure pre-event and post-event follow-ups are completed. 8. Travel & Itinerary Management Take ownership of domestic and international travel arrangements when required. Coordinate flights, hotels, local transportation and conference logistics. Prepare detailed itineraries integrating travel with professional commitments. Handle last-minute changes and unexpected situations efficiently. 9. Business & Venture Coordination Follow up with senior stakeholders across VNC and the Founder-Chairman’s other ventures/projects. Track pending decisions, approvals and action items. Coordinate between the Founder-Chairman and internal/external teams. Ensure agreed actions are followed through to completion. Escalate important delays, bottlenecks or issues requiring intervention. 10. Daily & Weekly Action Tracking Maintain a comprehensive daily and weekly action tracker. Track commitments arising from meetings, calls, messages and discussions. Proactively follow up with responsible stakeholders. Provide concise updates on priorities, pending actions and upcoming commitments. Ensure no important commitment gets lost. Professionalism, judgement and confidentiality Candidate Profile ~5–10 years of relevant experience in Executive Partner, Founder’s Office, Senior EA, Personal Assistant, Chief of Staff support or business coordination roles. ~ Experience supporting a Founder, Chairman, CEO, senior doctor or other senior qualified will be strongly preferred. ~ Excellent spoken and written English. ~ Strong communication and stakeholder-management skills. ~ Excellent organisational and follow-up abilities. ~ Strong digital proficiency across email, WhatsApp, calendars, MS Office/Google Workspace and task-management tools. ~ Comfortable handling sensitive professional, patient, business and personal information. ~ Able to work independently and manage changing priorities. ~ Willing to be flexible around the Founder-Chairman’s schedule.
📌 Executive Assistant - Office based (New Delhi)
🏢 Outgrow Consulting
📍 New Delhi