Job Type: Full-time

SummaryMilestone Technologies is actively seeking a Senior ServiceNow Technical Consultant to join their team on a full time basis. The company is looking for experienced ServiceNow delivery experts with a strong background in assisting organizations in adopting service management and asset management best practices and optimizing them on the ServiceNow platform. The successful candidate will possess expertise in service management/asset management process design and ServiceNow configuration and development.Responsibilities- Partner with Milestone Technologies Solutions Architect to assess current state processes and tools, define ServiceNow solution requirements, and configure ServiceNow accordingly- Work with clients to assess current state processes and tools, define ServiceNow solution requirements, design solutions, and create implementation plans- As a senior technical member of the team, deliver hands-on configuration, development, and integration services- Produce process guides, training guides,



and other core project deliverables as needed- Lead and support practice build efforts, including the development of practice intellectual property (IP)Skills- 5+ years of experience with the ServiceNow Platform- ITSM, ITOM, ITAM- 5+ years of professional services/consulting experience- ITIL v4 Foundations certification or commitment to attaining it within the first 8 weeks of employment- ServiceNow CSA and 2 additional CIS certifications- Experience with HAM, and ServiceNow discovery- Integration experience, including but not limited to SCCM or other software discovery tools- Excellent understanding of implementation methodologies/SDLC (e.G., Agile Scrum, Waterfall)- Advanced level understanding of ServiceNow application UI and workflow configuration, report development, and integration components (e.G., LDAP, SSO, etc.)- Excellent interpersonal skills and experience in public speaking situations

📌 Senior Servicenow Technical Consultant (India)
🏢 Milestone Technologies
📍 India