Job Description

About the Role

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As Maxima Apparel and its family of brands continues to see tremendous growth, we're looking for detail-oriented team members to join our team! You will play an important role in our culture, values, and team atmosphere while helping keep our receivables accurate and up to date.

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The Accounts Receivable (AR) Associate will support day-to-day order-to-cash operations across US and International markets — monitoring assigned customer accounts, following up on outstanding balances, applying cash accurately, and resolving billing and credit issues. This role works closely with the billing, collections, and finance teams within a shared services setting.

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Key Responsibilities

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- Monitor and maintain assigned customer accounts to ensure payments are up to date.
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- Resolve billing and customer credit issues in a timely, professional manner.
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- Make regular collection calls and follow-ups after providing documentation against outstanding balances.
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- Process and review account adjustments, including credit memos, debit notes, and write-off requests.
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- Respond to client inquiries and help resolve disputes, escalating root causes to the AR and commercial teams where needed.
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- Assist the billing department in creating and implementing billing policies and procedures.
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- Identify delinquent accounts and insufficient payments, and flag ageing risks against DSO and ageing targets.
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- Prepare reports on account status, collection activity, and receivables ageing.
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- Support timely and accurate cash application, and help clear unapplied / unidentified cash within agreed limits.
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- Calculate and reconcile sales across all modes of sale, including e-commerce, wholesale, and marketplace channels.
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- Support month-end AR close activities, including account reconciliations and documentation.
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- Maintain accurate, audit-ready records and documentation to support statutory, internal, and group audits.
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- Use ERP systems to keep billing, collections, and cash application data accurate, and support process improvement and automation initiatives.
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Qualifications & Experience

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- B.Com or equivalent degree in commerce, finance, or accounting.
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- 1–3 years of experience in Accounts Receivable / Order-to-Cash (O2C), collections, or billing preferred; freshers with strong fundamentals may be considered.
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- Shared services or multi-market exposure is an advantage.
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- Comfortable working US/LatAm hours.
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Technical Skills

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- Experience with Microsoft Excel and Outlook.
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- Exposure to ERP systems and AR / O2C reporting tools is an advantage.
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Soft Skills

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- Strong verbal and written communication skills.
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- Attention to detail with good organizational and time-management skills.
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- Customer-service mindset with effective negotiation and dispute-resolution skills.
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- Ability to collaborate cross-functionally with billing, finance, and commercial teams.
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- Clear, confident communication across time zones.
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Role Details

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- Location: Gurugram, Haryana
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- Work Mode: On-site
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- Working Hours: Aligned to US/LatAm hours
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- Type: Full-time
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To apply, send your resume to [email protected]

📌 Accounts Receivable Associate (Gurugram)
🏢 Maxima Apparel
📍 Gurugram