About the Role

AvanteNow is delivering a large-scale ServiceNow platform transformation for a major bank in the Kingdom of Saudi Arabia (KSA), consolidating IT Service Management, IT Operations, CMDB/Discovery, IT Asset Management, Governance Risk & Compliance (GRC/IRM), Business Continuity Management, Third-Party Risk Management and Data Privacy onto a single enterprise platform. We are hiring experienced ServiceNow professionals to join the delivery team for this programme.

As Project Manager, you will own end-to-end delivery of this ServiceNow transformation programme, leading a distributed team across Riyadh and India, and acting as the primary point of contact for the bank's stakeholders.

Key Responsibilities

- Hold overall accountability for project delivery: scope, schedule, cost, quality and resourcing across all workstreams.
- Maintain the project plan, schedule and cost baseline;
produce Gantt-based work plans and track milestones by phase.
- Chair the project steering committee and issue weekly progress reporting to the bank's stakeholders.
- Own and maintain the project risk register covering all risk categories, including security risk,



with mitigation actions and status tracking.
- Manage the change-control process, including coordination with the bank's Information Security (EIS) approval process for all platform configuration and workflow changes.
- Coordinate resource management and interfaces across functional, technical and quality workstreams and with the bank's Change Management team.
- Own formal stage-gate sign-off at the end of each implementation phase.
- Set up and run the Programme Office, including issue management and communications/reporting cadence.

Required Skills & Experience

10+ years of IT project/programme management experience;
5+ years leading ServiceNow or comparable enterprise platform implementations;
prior delivery experience in banking or other regulated financial services, ideally in the GCC/KSA;
solid stakeholder, budget, schedule and subcontractor management skills.

Certifications

PMP or PRINCE2 (mandatory);
ITIL4 Foundation;
ServiceNow Certified System Administrator (CSA) and/or Agile/Scrum certification are an advantage.

📌 Project Manager (Delivery Lead) – Ksa, Arabic Speaking (India)
🏢 AvanteNow
📍 India