Key Responsibilities:

Driving ER Projects

- India CultureAlignment projects and delivery
- Labor codesimplementation

Compliance Support

- Monitor updates and ensure applicability of key labourlaws (PF, ESIC,PT, Gratuity, CLRA,S&E; Act, LWF, Maternity, etc.)
- Maintain updated compliance trackers and supportdocumentation of returns,registers, licenses, and inspection records
- Assist in preparing data,documents, and responses for statutory inspections and internal/external audits
- Coordinate with vendors and consultants to ensure ER vendor compliance and timely filings
- Solid understanding of POSH and Support the ICC (Internal Complaints Committee) with records and logistics in line with POSH guidelines
- Partner with ER lead to drivecompliance training and awareness initiatives

Case Management Support

- Assist in case logging, documentcollection, and coordination for grievance, performance, conduct, and harassment investigations – Tier 2 cases
- Work with the ER lead to maintain ServiceNow-based ER case tracking, actionupdates, and closurereports
- Present insightsand drive stakeholder connects
- Support Line Manager ER capability development workshops and communication campaigns




- Maintain metricsand dashboards relatedto case volumes,closure rates, and training effectiveness
- Assist in deliveryof ER training sessions (performance, policy, ethics) in collaboration with internal stakeholders or external vendors

Skills & Competencies

- Good understanding of labour law concepts and statutory requirements in India
- Hands-on experience with ER documentation, case handling procedures, or compliance reporting
- Strong interpersonal skills and abilityto handle sensitive conversations discreetly
- Excellent writtenand verbal communication skills in English
- Familiarity with HR tools(SNOW, SAP, MS Office) and case documentation processes
- A proactivelearner with strongfollow-through and attention to detail
- Demonstrated abilityto work in a fast-paced, multi-site environment

Qualification &Experience;

- MBA or Postgraduate in HR / Labour Law
- 8 -10 years of relevant experience in HR Compliance, Employee Relations
- Exposure to managing audits,labour inspections, or internal investigations will be a must

📌 ER Professional (Gurugram)
🏢 BT Group
📍 Gurugram