Job Description

We’re Hiring: Client Relations Specialist We are looking for a Client Relations Specialist who can build strong client relationships, communicate professionally, and ensure a smooth experience from initial inquiry through ongoing service. This role is ideal for someone with experience in client servicing, education counseling, admissions, immigration, legal services, consulting, or other client-facing roles . Key Responsibilities Serve as a primary point of contact for clients and respond to inquiries professionally. Understand client requirements and guide them through the appropriate next steps. Manage client onboarding, follow-ups, and ongoing communication. Coordinate with internal teams to ensure timely updates and smooth service delivery. Maintain accurate client information, follow-up records, and updates in the CRM. Track pending actions and proactively follow up with clients. Handle client concerns with professionalism, empathy, and a solution-oriented approach. Assist with documentation and ensure required information is collected accurately. Build long-term relationships and maintain a positive client experience.



Skills We’re Looking For Excellent verbal and written communication Strong client relationship and interpersonal skills CRM and lead/client tracking experience Robust follow-up and coordination skills Attention to detail and documentation Ability to multitask and manage multiple clients Professional email and telephone etiquette Proficiency in Microsoft Office Problem-solving and ownership mindset Preferred Background Candidates with experience in study abroad counselling, education consulting, admissions, immigration, legal services, customer success, or client relationship management will be preferred. Location: Chennai Work Mode: In-Office Shift: Night Shift – aligned with U.S. Central Time (CST) business hours Role: Client Relations Specialist Experience: 2–5 years in client-facing/client relationship roles Apply: Via LinkedIn If you’re someone who enjoys working with people, building trust, and making sure every client feels supported throughout their journey, we’d love to hear from you.

📌 Client Relations Specialist (Chennai)
🏢 Law Offices of Mary Kennedy India
📍 Chennai