Job Description

Job Description: Admission Counsellor

n

Organization: Atlas SkillTech University

n

Department: Admissions / Student Enrollment

n

Location: Mumbai (or specify campus location)

n

Employment Type: Full-Time

n

About Atlas SkillTech University

n

Atlas SkillTech University is a future-focused institution offering industry-aligned undergraduate and postgraduate programs designed to bridge the gap between academia and employability.

n

Role Overview

n

We are looking for an enthusiastic and target-driven Tele-counsellor to join our Admissions team. The role involves counselling prospective students and parents over phone, email, and chat — guiding them through our programs, addressing queries, and converting leads into successful enrollments.

n

Key Responsibilities

n

n
- Make outbound calls to prospective students/leads generated through marketing campaigns, website inquiries, and referrals
n
- Counsel students and parents on suitable programs based on their interests, career goals, and eligibility
n
- Handle inbound queries via phone, email, and chat promptly and professionally
n
- Explain course structure, fee details, eligibility criteria, admission process, and scholarships
n
- Follow up consistently with warm leads to drive conversions and achieve monthly admission targets
n
- Maintain accurate records of interactions, lead status, and follow-ups in the CRM
n
- Coordinate with the campus/admissions team for campus visits, document verification,



and enrollment formalities
n
- Address objections and concerns to build trust and confidence in the university's offerings
n
- Meet daily/weekly call and conversion targets set by the team lead
n
- Stay updated on all program details, fee structures, and policy changes.
n

n

Required Skills & Qualifications

n

n
- Graduate in any discipline (preferred: Business, Communications, or related field)
n
- 1–5 years of experience in telecounselling, telesales, inside sales, or admissions counselling (freshers with robust communication skills may also apply)
n
- Excellent verbal communication skills in English and Hindi/regional language
n
- Strong persuasion, negotiation, and interpersonal skills
n
- Target-oriented mindset with the ability to work under pressure
n
- Proficiency in using CRM tools, MS Office, and basic computer applications
n
- Patience and empathy while handling student and parent queries
n

n

Preferred Attributes

n

n
- Prior experience in the education/EdTech sector
n
- Familiarity with higher education admission cycles
n
- Positive attitude and resilience to handle rejection during cold calling
n

n

What We Offer

n

n
- Competitive salary with performance-based incentives
n
- Opportunity to work with a fast-growing, innovation-driven university
n
- Career growth within the admissions and student engagement vertical
n
- Training and mentorship from experienced admissions leaders
n

📌 Admission Counsellor (Mumbai)
🏢 ATLAS SkillTech University
📍 Mumbai